Terms & Conditions

This website is exclusively and predominantly owned by GUITARTECNICA Company.
This Agreement covers exclusively any sale of products through the website www.guitartecnica.com. Any deviation from the Agreement must be confirmed by GUITARTECNICA. Any other terms and conditions are expressly excluded. Any logged-in user who makes use of the on-line store services shall be deemed to have consented to and unconditionally accepted the terms set forth herein without exception. If a user does not agree to these terms, he must avoid the use of the on-line store and any transaction through it.

The shipment of your order implies acceptance of this Agreement and all its terms.
1. Customers’ obligations
Customers are responsible for selection of a Product and its suitability according to the purposes of use.

2. Orders
Orders must be received in writing via the Internet by filling in and sending the relevant order form on the website www.guitartecnica.com. Your order shall be deemed to have been received by GUITARTECNICA once you receive a relevant information on your order status. Order status information is displayed on the user’s screen and is sent by e-mail to the user’s email address. The stock availability of the products you ordered is also confirmed during processing of each sent order. The quoted prices of the various products displayed on the website include legal V.A.T.
Prices in on-line store may be changed at any time without a notice.
The various offers of products shall be valid until stocks are exhausted. In the event of low/limited availability of a product on offer, GUITARTECNICA reserves a reasonable right that the relevant orders should be executed on the basis of the satisfaction of as many customers as possible, i.e. orders done by different/separate users.
GUITARTECNICA makes effort to provide you with high-quality and in good faith services, is not responsible for, and is not bound to, any errors in features, photos and product prices posted on www.guitartecnica.com and cannot ensure that there are no errors by any reason when enters and/or updates the characteristics and/or price of a product.
In the context of good faith and for your protection, please be aware when a product is offered at an abnormally low or high price in relation to its market value, and before you make your order please contact Customer Service at +30 6977221180 or by e-mail at orders@guitartecnica.com.
GUITARTECNICA provides the user with possibility to order the products available through the online store at www.guitartecnica.com and Amazon’s online store. This possibility is provided that the customer is a registered user of the GUITARTECNICA website, so that he has already provided the necessary information for identification (namely, your name, e-mail address, contact telephone number).

3. Order Cancellation
You can cancel your order at any time before its completion by calling +30 6977221180 or by e-mail at orders@guitartecnica.com.
Depending on the processing step of your order you will be informed about the options you have.

4. Delivery of your order
Products can be sent to you in Greece and all over the world. The products will be sent to the address you have indicated in our order form via the AMAZON shipping services Shipping costs vary depending on the recipient’s country and destination, according to AMAZON’s international shipping charges.
Without prejudice to condition 1, GUITARTECNICA  will make every effort to ship the products to you in accordance with the international delivery times of the AMAZON.

5. Force majeure
The GUITARTECNICA is not responsible for delays in caring out (including delivery) due to circumstances which cannot be attributed to a fault of GUITARTECNICA or are due to force majeure and is eligible to an extension of the time for order execution. Examples of circumstances may include strikes, terrorist acts, war, production/transport/ problems of supplier, exchange rate fluctuations, government or legislative acts and natural disasters. If such events last longer than 2 months, this Agreement may be terminated by any party without compensation.

6. Amendment of the terms hereof
The GUITARTECNICA reserves the right to amend or renew the terms and conditions of transactions. The amendment or renewal shall take effect as soon as this text is updated of any change.
If any part of this Agreement was deemed invalid or inapplicable by a court decision, the rest part of the Agreement shall continue to apply. GUITARTECNICA may conclude an agreement conferring its obligations on an appropriate third party. Otherwise, no party shall be entitled to assign or transfer its rights or obligations. All notifications must be made in writing (by hand, or by e-mail, or sent by first-class mail, which will be considered as delivered 48 hours after it was sent).

7. Applicable law – Jurisdiction
This Agreement shall be governed by the European and Greek legislation, in particular the instruments regulating matters relating to electronic commerce, distance sales and consumer protection, and will fall under the exclusive jurisdiction of the Courts of Thessaloniki.

Terms of use
Welcome to our company’s website. By using our website, you agree to the following terms, which you should read carefully. Any software available for downloading from this server constitutes intellectual property of GUITARTECNICA.
1. The use of such documents by this server is only for informational and non-commercial purposes or for personal use and shall not be copied or introduced on another computer network or distributed by other means of communication.
2. There is no intervention on the documents at all. Any other use is strictly prohibited by law and may result in severe civil and criminal penalties. Defaulters can be prosecuted legally.
GUITARTECNICA does not declare in any way that the information contained in the documents and notices published through this server is appropriate for any purpose. All such documents and graphics are provided “as is” without any kind of warranty.
GUITARTECNICA is not liable or responsible for any damage and non-material harm resulting from failure to provide support services.
You are free to make use of the website www.guitartecnica.com in accordance with the law and good morals. The responsibility for the contents of commercial transactions belongs exclusively to you. GUITARTECNICA does not perform any kind of correction or interference on the data you transfer. We ask you to fill in correctly the following fields (name, e-mail, message) in the on-line contact forms. The use of the website of GUITARTECNICA is subject to Greek and international laws and you agree not to use our site with the purpose to violate these laws.

User’s Responsibility

Users agree and undertake not to use the on-line store for:
1. Shipping, posting, sending e-mail or transmission by other means any content that is illegal for any reason, causing illegal adverse effect and damage on the GUITARTECNICA or on any other third party, or that infringes any person’s confidentiality or privacy,
2. shipment, posting, sending e-mail or transmission by other means any content which causes a violation of good morals, social values, protection of minors, etc.,
3. shipment, posting, sending of e-mail or transmission by other means any content for which users are not allowed to transmit in accordance with the law or the applicable conventions (such as internal information, proprietary and confidential information acquired or disclosed as part of industrial relations or covered by agreements for confidentiality),
4. shipment, posting, sending e-mail or transmission by other means any content that infringes any third-party patent, trademark, trade secret, copyright or other proprietary rights,
5. shipment, posting, sending e-mail or transmission by other means any material containing software viruses or any other code files or programs designed to stop, damage, destroy or any operating equipment of any computer software or hardware,
6. any intentional or unintentional breach of the applicable legislation or provisions;
7. persecution of third parties in any way,
8. collection or storage of personal data related to other users.

They also agree that all members, associates, employees, management, shareholders and other partners of GUITARTECNICA are not responsible for anything arising from third party’s members using GUITARTECNICA’s website. Any use contrary to the foregoing other than any and/or civil penalties shall also result in the termination of the services provided without any notice.

Log in or registration:
For registration or log-in with www.guitartecnica.com only name, mailing address, contact telephone number and e-mail are required. Such information shall remain entirely confidential. GUITARTECNICA reserves the right to use these data to send information on new products or offers to customers or registered users in the on-line store.

The website includes material, trademarks and other content owned by GUITARTECNICA and is protected by law. Entire content on the site (including texts, graphics, images, photos and software) is intellectual property of GUITARTECNICA and is protected by Greek and International Law. Any copying, reproduction and retransmission of the material without the written permission of the company is prohibited. Its appearance on the Internet shall not in no way be considered as a transfer or assignment of a license or right to use these materials.

Limits of Liability
By using the site, you fully agree that the use is at your own risk. GUITARTECNICA makes every effort to provide high quality service, but we cannot guarantee that there will be no interruptions or errors. Any reference or link to another site is provided for your convenience and we are not responsible for the content, products and services offered (advertisement or sale) on these sites. The photos of the products are indicative.

Applicable Law
This site has been created and is controlled by the GUITARTECNICA and the Greek Legislation will determine the use of the site and its interpretation. If you choose to access our site from another country, you have the responsibility to comply with the laws of that country.
The above terms constitute a full agreement with GUITARTECNICA and the GUITARTECNICA reserves the right to make changes on the content of the site and on the above terms without any notice.

Statement of Confidentiality
This statement of confidentiality concerns the website of GUITARTECNICA (www.guitartecnica.com).
When you submit an online request, the information you provide is used to answer you at your request electronically. We treat as confidential requests submitted and e-mail sent by you. We do not transfer their content, except only to the recipient directly concerned and where this is required by law, or in the event that we consider the content of a message to affect us.

Such action is necessary in order:
1. to protect our rights and property
2. to protect against misuse or unauthorized use of the site GUITARTECNICA.
3. to protect our personal security or the property of users and visitors.
However, if you give us a false email address or try to take someone else’s place when you send online information, all information – as well as the IP address – this can constitute a part of any investigation. People of GUITARTECNICA may need to process your e-mail in cooperation with the technical support department. Also, if you ask one of the GUITARTECNICA customer service specialists to assist you in any email, he probably may have access to a full range of information, which is relevant to your request, including your email address and messages.
The GUITARTECNICA website disposes links to other sites. We are not responsible for their security policy or the way they manage their online visitors.

Transactions Security
GUITARTECNICA recognizes the importance of the Personal Data security matter, as well as the electronic transactions and has taken all necessary measures, with the most contemporary and advanced methods in order to ensure a maximum security. All information related to users’ personal data is protected as confidential. The website www.guitartecnica.com uses the SSL protocol for secure online transactions. In this way all your personal information is encrypted, including your credit card number, name and address, so that they cannot be read or changed when they are transferred via the Internet. The SSL (Security Sockets Layer) protocol is currently the global standard on Internet for the certification of web sites for web users and for encrypting data between network users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus personal information is protected during transmission. In addition, all information sent through the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during the transmission.